[Resolved] TVS Tyres — Air leakage in front tyre from rim area

Cma Purav Patel

Address:

Kheda, Gujarat, 387130

I purchased new ignitor on 18/01/2016 which is fitted with TVS tubless tyre.I from the day i got my bike, I am observing that front tyre is not keeping air and every 3 rd day i need to inflate it with air.i got a check up of tyre but could not find any puncture.i was wondering and kept investigating the reason.finaly yesterday i came to know that air leakage is from rim area.it is completely manufacture defect and cannot be repaired.NOW I WANT COMPANY TO EXCHANGE ITS FAULTY PRODUCT SUPPLIED TO ME.

further more i am questioning quality control of company.how can be you are so careless. company seems overlooking safety standard in earning profit.

please contact me at [protected]@gmail.com

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Dec 3, 2016

Complaint marked as Resolved

i got new tyre . company responded quickly.i am happy for that.

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

TVS Tyres Customer Care's response Dear Purav,

To assist you better, request you to share your contact number, email id and location at [protected]@tvstyres.com, so that our team can get in touch with you at earliest.

Thank You,
Customer Care TVS Tyres

Verified Support

Dec 01, 2016

TVS Tyres Customer Care's response Dear Purav,

We hope that you are satisfied with the service provided by our customer support team. Do write to us in the future at [protected]@tvstyres.com if you need any help.

Thank You,
Customer Care TVS Tyres

Dec 03, 2016

Updated by Cma Purav Patel absolutely!..got a quick response and got a new tyre.lovely behavior of staff and what else needed...thank you so much