[Resolved] TVS Tyres — defective tyre — yamaha fascino scooter

Samantray

Address:

Building "GOLOKA", Poparada, Cuttack-753004

While i was on the way the rear tyre of my scooter swollen like a football & restrict the movement. At last that was replaced by a new one for my day to day usage.
The scooter was purchased in the name of my son on dt.01.03.2019.
Please help me in this regard.
Thanking you.
With regards.

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Aug 23, 2021

Complaint marked as Resolved

After filling the complaint before the forum, they had phoned me & called to their depot at I/ Estate, Jagatpur. Reached there with the defective tyre. They evaluate the tyre & charged Rs.215/- towards depreciation & given me a new one. Mr. Deepak Banerjee, phone no.7397753858 phoned me, he perhaps the incharge of the depot. He called me on 19/06/2020 & again a reminder call on 22/06/2020 & I replaced the tyre on 24/06/2020. Thanking you. With regards, remain.

TVS Tyres customer support has been notified about the posted complaint.

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Comments

TVS Tyres Customer Care

from Madurai, Tamil Nadu

Verified Support

Dear Samantray, Thanks for reaching out. We understand your concern. To assist you better, please DM us your contact number, email id and location.

Thank You,
Customer Care TVS Eurogrip

Samantray's [Complaint's author] reply, Jun 16, 2020

My contact no.:8895593727 / 9937008827
My email I'd: cs150154@gmail.com
Location: cuttack, odisha
Pin code:753004

TVS Tyres Customer Care

from Madurai, Tamil Nadu

Verified Support

Dear Samantray, Thanks for sharing your contact details. Our customer support team will get in touch with you to address your concern.
Thank You,
Customer Care TVS Eurogrip