[Resolved]  TVS Tyres — hero maestro edge tyre and performance complaint

Address:Bhopal, Madhya Pradesh, 462024
Website:www.heromotocorp.com

The company has given me the most defectedly made product. I bought the vehicle in feburary 2017 which was hero maestro edge (Top model) and the vehicle has not even been run 10000 kms and the engine has started producing unwanted sounds also not giving mileage as promised 60+ kmpl and the actual numbers are 30-35 kmpl (When getting run at a good speed of 40-50) also when it comes on the pickup of the vehicle then it gives a fabulous pick up of 0-50 in 60 seconds haha xd thats pretty cheap isn't it? And also they promised to give mrf tyes but they gave me tvs tyres and that too in a very ghatiya quality i request to all indian consuers to not to buy this third class vehicle i repeat not to buy hero maestro edge in life otherwise you'll regret on ur choice.
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Oct 5, 2017
Complaint marked as Resolved 
As soon as possible services provided to me by narang hero bhopal. thanks to the tvs and narang hero team for the assistance. :)
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2017
TVS Tyres Customer Care's response
Dear Siddharth,

We have received your complaint, to assist you better request you to share your contact number, so that our customer support team can get in touch with you at the earliest.

Thank You,  
Customer Care TVS Tyres
Oct 05, 2017
Updated by siddharthbhopal
Thanks to Narang Hero bhopal :) they solved all my problems in a very short span of time ...and yes' the service was 10% satisfactory.
Oct 05, 2017
Updated by siddharthbhopal
100%* that was ...***
Verified Support
Oct 06, 2017
TVS Tyres Customer Care's response
Dear Siddharth,

Thanks for your valuable feedback. We are glad to help you.

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

Product is not nice ..and I am not satisfied in this tyre...[protected]
TVS Tyres Customer Care's response, Dec 13, 2017
Verified Support
Dear Darshan,

Sorry for the inconvenienced caused to you. Our customer support team will address your concern shortly.

Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Dec 26, 2017
Verified Support
Dear Darshan, We hope that you are satisfied with our response. If you need further support, please email us on [email protected].

Thank You,
Customer Care TVS Tyres
2 se 4 day ke ander hi fan balt tut jati h this is a big brobleam
TVS Tyres Customer Care's response, Dec 13, 2017
Verified Support
Dear Customer, We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Dec 18, 2017
Verified Support
Dear Customer, We haven't yet received your contact number. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
Not happy with this product.. first of all the spark plug comes out again and again.. and sometimes have to open the entire stuff and put oil in some idiotic place to start the bike... Secondly the highway headlight keeps going off even after repair.. 3rd the handle bends a little bit towards the left from day 1.. even after several services the issue is the same.. and then the tyres are pathetic.. have hardly used it for 10000km and have literally made 20 punctures in the front tire and about 32 punctures in the back tyre.. could have easily bought new tyres instead of making these punctures if I knew that the ceat tyres are the worst tyres provided by hero.. really disappointing wouldn't suggest anyone to buy this MAESTRO...!!

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