[Resolved] TVS Tyres — poor condition of tyres

Amitpreet Kaur

from Jalandhar, Punjab

Address:

Gurdaspur, Punjab, 143521

I purchased tvs jupiter le with reg no pb06af6756 dated 4/4/2016 from sunny motors, old sabzi mandi road, gt road gurdaspur, punjab, 143521.
The condition of its tyres is very poor. It use to get punctured frequently (Every 3-4 day). It's been only 1 and half year and the tyres condition has already been deteriorated. As per tvs tyres warranty policy, warranty is upto 5 years. But my experience with tvs products is not been so good till now as am not getting services concerning it.. Kindly arrange replacement for my scooty tyres.

My email i'd is [protected]@gmail.com and mobile no is [protected].

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Sep 29, 2017

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

TVS Tyres Customer Care's response Dear Amitpreet,

Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres

Verified Support

Sep 29, 2017

TVS Tyres Customer Care's response Dear Amitpreet,

We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.

Thank You,
Customer Care TVS Tyres

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Comments

Sunil Bisan

from Mumbai, Maharashtra

Dear customer Team support I had purchased honda activa vehicle on 20/12/2015 from mascot honda, amravati road, hingna naka, Nagpur now from 2 days there is a bubble in back tyre ( tvs[protected]j) as par ur companies 5 yrs warranty i want the tyre get replaced.plz resolve my problem & tell how could I replace The tyre .