[Resolved]  TVS Tyres — tvs tyre cut

Address:46 Avinash Behind lokmat bhavan, 440010

Hello,

I bought activa 4g from sudarshan honda nagpur around 2 year 5 months back.

My activa tvs tyre has big cut all of a sudden which is clearly a manufacturing defect.

Now i am feeling fear in riding my scooter with the bubbling tyre.

As tvs is providing 5 year of warranty on tyres. Please contact me asap and arrange a replacement.

Because this kind of manufacturing defect in tyres are not acceptable from company like tvs.

Please contact me asap. I am waiting for your response

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Dec 22, 2019
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Nov 20, 2019
Updated by Samrat Jagdale
Hello,

I bought activa 4g from sudarshan honda nagpur around 2 year 5 months back.

My activa tvs tyre has big cut all of a sudden which is clearly a manufacturing defect.

Now i am feeling fear in riding my scooter with the bubbling tyre.

As tvs is providing 5 year of warranty on tyres. Please contact me asap and arrange a replacement.

Because this kind of manufacturing defect in tyres are not acceptable from company like tvs.

Please contact me asap. I am waiting for your response

Mobile - [protected]

tvs tyre cut
tvs tyre cut
tvs tyre cut
tvs tyre cut

Verified Support
Nov 20, 2019
TVS Tyres Customer Care's response
Dear Samrat Jagdale, Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Eurogrip
Complaint comments 

Comments

I bought new hf Deluxe in 15 January 2019. In October the tyre is worse. Side se fatt gya . I contact hero agency . They said that you may contact to tVS tyre company for change the tyre. New tire fatt gya .It is a manufacturer fault. I want to replace it.

Pardeep Mothasara's reply, Nov 18, 2019
TVs company gave guarantee ..then why they are not change tyre ..i am going to consumer court .
TVs is a very bad company
TVS Tyres Customer Care's response, Nov 20, 2019
Verified Support
Dear Pardeep Mothasar, Thank you for sharing your concern, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Nov 22, 2019
Verified Support
Dear Pardeep Mothasara, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Nov 25, 2019
Verified Support
Dear Pardeep Mothasar, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Eurogrip
Pardeep Mothasara's reply, Nov 27, 2019
My contact number - 9813924773
Pardeep kumar
My motorcycle no.- HR19N8220
I purchase from

shri radhe auto
Bahu jholary
Jhajjar
They said that they are not responsible for the tyre ...
Conatct to company
You contact me why You close my request
TVS Tyres Customer Care's response, Nov 28, 2019
Verified Support
Dear Pardeep Mothasar, Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Eurogrip
You are not contact me
No other option than consumer court
I purchased Activa 125 in Udaipur in the month of June2017. The tubeless tyres fitted in the vehicle are of TVS (Size - 90 x 100_10). The tyre is getting punctured again and again from a groove of the tyre design which is tearing apart again and again

TVS Tyres Customer Care's response, Jan 3, 2020
Verified Support
Dear Sharmamukesh30, Thank you for sharing your concern, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Jan 7, 2020
Verified Support
Dear Sharmamukesh30, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Jan 8, 2020
Verified Support
Dear Sharmamukesh30, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Eurogrip

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