[Resolved]  TVS Tyres — tvs tyre jupiter warranty replacement

Address:Ahmedabad, Gujarat, 380051

Dear team,

I am having tvs jupiter (Run 15500 km) in which there is crack in rear tyre. I had letter from tvs service station regarding same but when i visited tvs tyre station they are demanding money (650 rs.) for changing the tyre.

I asked them about what they just said its depreciation. I asked how did you calculate they failed to explain.

Kindly explain process for calculation of depreciation and calculation of costing and labour charge about jupiter tvs tyre.

And kindly spacify in new jupiter rear tyre how much mm thickness is given by company.
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Nov 1, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
TVS Tyres Customer Care's response
Hi Viren,

We have received your complaint, to assist you better request you to share your contact number, email id and location at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Sep 25, 2018
TVS Tyres Customer Care's response
Hi Viren,

We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Oct 01, 2018
TVS Tyres Customer Care's response
Hi Viren,

We still haven't received your contact details so we are closing this request. If you need further support please email us on: [protected]@tvstyres.com

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

I have been purchased honda activa 3g August 2016, I found back side tvs tubeless tyre got cracked but honda people saying that warenty only for 1 year, I found website 5years warenty, so please arrange replacement replacement

TVS Tyres Customer Care's response, Nov 5, 2018
Verified Support
Dear, Nvr1978,
We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Nov 6, 2018
Verified Support
Dear, Nvr1978,
We haven't yet received your contact details. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Nov 12, 2018
Verified Support
Dear Nvr1978,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres

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