[Resolved] TVS Tyres — tvs tyre quality having problem need to get replaced second time

dfrontui in

from Mumbai, Maharashtra

Address:

kamshet, Pune, Maharashtra, 410405

I have honda activa the rear original tyre was building cracks in design area, so getting puncture frequently, so replaced with new tyre on may 2017 and paid rs. 940 to d r tyre pune. I travel only 14 km daily. Now i have the same design block peeled problem for the replaced tyre, that peeled area is extra out no so bike wobbles while driving. Even showed to b u bhandari showrrom, they advised to replace tyre. My question is why we have to pay for replacing tyre when the warranty is 5 years. Then why the tyre dealers ask for charges. Who are fooling us for quality and warranty i want to know, till when i need to replace tyre every year, need your quick action.

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Apr 7, 2019

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2019

TVS Tyres Customer Care's response Dear Kamshet,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres

Verified Support

Mar 06, 2019

TVS Tyres Customer Care's response Dear Kamshet,
We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

Verified Support

Mar 07, 2019

TVS Tyres Customer Care's response Dear Kamshet,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres