I purchased LG 32" LED Color TV while on my holiday at Bangkok in Jan 2012. I availed LG India services for installation. On 20th July 2013 my TV stopped working and I logged a complaint with LH Support. Engineer visited the very same day and diagonised that the Mother Board was faulty. I was provided and estimate of around Rs. 6000.00. Next day the Engineer replaced the faulty part but the TV did not work. He then order for another card. The second time card arrived after 10 days as LG India were unable to get a common mother board in 24-48 hours. Not sure why spare are not maintained even in a city like Mumbai.
Exactly after 9 days the TV once again stopped working. The call was again logged with LG India and this time another Engineer visited. This time he wanted to replace the Mother board and order for one. Same experience another 9-10 days delayed for want of spares. Finally, the engineer comes and rechecks with the new card and now diagonizes it as Picture Tube failure.
How can a TV that stopped working and was repaired by qualified LG Service Engineer keep changing cards and picture panel on trial and error basis. It is very frustrating that LG India products suffer both on quality of products as well as service as it evident above. Now the Engineer is estimating the Picture tube around Rs. 13,000.00. Even if I were to opt for this after sepending Rs. 19,000.00 I get guarantee for 90 days. It is just not worth the money. I would Like LG India Management to respond to my complaint else I would be constrained to take this matter to consumer court for redressal.
Was this information helpful? | 
LG color TV — Poor quality
TV Model: 21FS4RGEThe power switch (push button) is of very poor quality. This switch gets stuck frequently. It seems to be of poor design which cannot withstand normal average ON/OFF function at least once per day!
Very sad indeed, from LG.