Uber — Cab Service is Not meeting the promise and expectations

Address:

Kolkata, West Bengal

As per the add and promo UBER made, I have shared my referral code and earned around Rs.4700 UBER credits. I don't know, for what reason the credit has been removed from my account. In response the query mail they replied, "Security features need to be built in to prevent misuse of our services and to prevent users from creating accounts for the sole purpose of taking free rides.You might not have had that intention, however, the system cannot differentiate between the two situations and frankly, there really is no way for anyone else to distinguish the two either". Why there is so poor logic written in the systems? I have already availed few paid rides before the blocking o[censored]BER credits and after too. Please take a look onto that and refund the amount as soon as possible.