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Uber India Complaints & Reviews

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Last updated Aug 12, 2022
Complaints 5647
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Uber India reviews & complaints(5647)

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While using App based services o[censored]ber India, following problems are seen, which are faced by almost all users.
1) When entering destination, it shows approx. wait time for pick up. Once you confirm booking, it shows higher time and by the time vehicle reaches to you, it's still more time.
Remedies is, they must be penalized for delay than first time shown.
2) Once you book services, a tele call is followed from either side, driver always INSISTING on destination. If it does not suit him, he cancel the trip or in worst case, ask / force user to cancel it. This is not fair. Regulatory body must scrutinize cancellation and ask service provider for reasons for cancellation.
3) In the event of cancellation by driver, Uber app auto trip allocate to some one else. Thus time passes but no services. The AUTO TRIP ALLOCATION TO ANOTHER for services be not permitted but it shall rest with user whether he wants another booking or will be using other means. There is no data with user, for the cancellation made by App.
4) It is seen that once you book services, driver calls and confirm pick up. Suddenly, he cancel trip and again App start re-booking. I have experienced this for my trip with Uber at Ahmedabad. The Driver passed in front of my pick up, with some other passengers. ( He has got direct passenger, with farer destination and more fare!!) Trip date 20/01/22. (I could not find trip number from App receipt!!)
5) It is seen that once you book services, driver calls and ask to come at another pick up point. He than cancel trip, and ask is I am ready with same fare as that o[censored]ber App? (Vadodara trip dated 19/01/21)
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      Respected Sir/Madam,

      I am Upinder Singh, want to know when i am schedule the trip on 11 August, 2022 at sharp 11 am then you driver have confirm me on 8 AM then we told him to reach on my pickup point sharp at 11 am but they refuse and cancelled my trip but your company charges Rs 37 approx. cancellation charges. I am asking you why you have charged without riding and cancellation from my side. Why we have ride on your time...
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      The car from Padmashri to Harhari Bela was booked by 10 pm.After arriving at Kalitala, the driver said that the car will not go any further.When asked why, he said the vehicle would not go up to Haritala. Meanwhile the car was booked till Harharitla.The driver calls the person who booked and abuses and threatens in profanity.
      The biggest thing. The driver booked the car online but when I went to pay online while taking the money. Then...
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      I took an uber ride on[protected] from sec-9 indira nagar to KFC Vrindawan lko. I had selected the mode of payment as cash.On completion of ride, i had paid the charged amount to the driver i.e. Rs 293/- even though I had paid an extra Rs 10/- to him as a tip. When I tried to book a cab on another day then I came to know that I have an outstanding balance of Rs 293/- of my previous trip.
      I raised the issue in their online chat option but didn't get the suitable reply. I got the reply that Uber cannot verify the payments made to the driver directly. If they cannot help with cash as a mode of payment done to the driver then they should not have included it as one of the payment options. Do you think the driver would allow me to complete the ride without paying the expenses? This was my first ride with Uber otherwise i have always opted for Ola.
      Please look into the matter seriously and provide the suitable resolution. I want the outstanding balance to be squared off.
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        I had booked my trip to Mumbai intl airport 1 day prior. Next day, almost 40 mins before my pick up time, driver called me and said he has accepted another trip and won’t be able to pick me up at the stipulated time. He insisted that I cancel the trip. The cancellation charges were ₹312 at that time, because it was less than 1 hour till my pick up time. I refused to cancel. Driver then called me several times asking me to cancel. I asked...
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        I Book Uber cab for me my wife and 1 year child japalouppe equestrian centre Talegaon dhabade to badlapur art gallery
        Time between 6:30 to 7 pm cab come on time my dropoff time was 9pm but cab driver saying his car don't have cng we check on Talegaon dhabade cng Pump there is line the driver started car we go next cng Pump we waiting there more than 30 minutes on line after that cng finish next cng Pump there we got cng
        But...
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        I took a uber rental ride on 21st-July. I made the cash payment of Rs 1894 as it was showing up in Driver's app.
        However I didn't get receipt for same. Later I found on the app it was showing trip cancelled. after few days I raised a complaint with Uber support team. Finally They generated receipt of Rs 1852 but:
        (1) it doesn't show the route and duration of my travelled. It just shows ride of 5 mins when Driver came to pick...
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        I booked Uber DL1RTB2857 from Dabri Etn. Delhi on 05/08/2022 and Started ride on 7:12 PM driver droped me at Aerocity which is Aprox 14 Kms from the airport. My ride estimate was Rs. 276/-.I got bill of Rs1410/- On close observation of the bill I found that ride distance was 67.75 Kms. Is it possible for Wagon R to travel distance of 68Kms in just 45 minutes in Delhi traffic? that means driver has broken all speed limit.

        I...
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        I have a ride wth uber India on 28th july, 2022. the bill came Rs.97.74 and i have paidRS. 100 to driver. still it is showing outstanding payment. i have submitted my request many times and due tothis issue I am not able to book any other ride after that date....
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        Please note most of the time ride is been canceled when uber person comes to know that it is short distance ride. uber charges are too high at Noida sector 15 to Noida sector 5. some times they didnot come to correct location in order to gain waiting charges. disappointed with uber services. going forward will prefer some other service provider
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          I took a trip from University of Hyderabad to Secunderabad Junction on August 9 in the morning. I used an Uber auto booked through the Uber app for the trip.

          I was asked to pay ₹325.92 for the trip for which I chose the online payment through my Paytm wallet. I had paid the amount as the trip started.

          But, after the driver dropped me at the destination, he was hellbent on taking the amount in cash. Even though...
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          I took a trip from University of Hyderabad to Secunderabad Junction on August 9 in the morning. I used an Uber auto booked through the Uber app for the trip.

          I was asked to pay ₹325.92 for the trip for which I chose the online payment through my Paytm wallet. I had paid the amount as the trip started.

          But, after the driver dropped me at the destination, he was hellbent on taking the amount in cash. Even though...
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          These days the fare are so costly that at the start of the ride it shows a discount amount and at the end of the ride we have to pay the full amount. The local auto meter shows much less than the uber rides and is affordable.
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            ON 3 August 2022, I booked a cab from ambience mall Gurgaon to sector 56 Gurgaon at about 19:55. Uber app showed that cab would be coming in 4 minutes. While I was still waiting for the cab to arrive, Uber app started indicating that I was heading towards my destination. This happened when I was still waiting for the cab to arrive at the pickup point. Since I couldn't book another ride on the app for destination on my mobile, I booked an Uber ride from my wife mobile for the same destination from the same pickup point at 20:08 with driver Salud. Uber is asking me to pay for the trip which I have not taken. This amount should be removed from my pending amount.
            Thanks
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              Hi,

              I have paid Rs. 728 to your driver, Nagaraj, by PAYTM. Proof of the same is attached for your quick reference (UBER 2.png).

              I have asked the driver to close the ride when i get down the vehicle. He said he couldn't close due to technical issues and asked me to pay whatever the amount appearing in UBER APP. I have paid as i have no option (I can't argue with your driver for the technical glitches). I have...
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              I took a cab to my home because I was unwell and charges were 550 rs. The driver under the pretext of short cut took me to totally opposite direction inspite of me asking him repeatedly. Finally he told me he has small chore to run at his home and he ran. Then I realised he wanted to do his household work so he took to via his home and that took alot of my time. Then i obviously cancelled my trip as i noo longer trusted him because the route...
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              For a ride, I was charged two times which is by driver as well as by Uber upi...
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              My son Devansh is studying at Mysuru. He has fracture in leg. He has booked uber to visit at Doctor. The Uber driver has beaten him brutally and broken his mobile number.
              The details are hereunder.
              Name - Manjunath M
              Vehicle Regd. No. KA 09A 1178
              Contact no. - [protected]
              Booked by - Uber
              Booked from - JSS Science and Technology University
              Destination- VO2 Max physiotherapy, vijayanagar, opposite...
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              Booked a taxi for 0445 to catch a train. The driver was allocated who is nither picking up nor calling I am still waiting for him. This is very sad as this is not the first time it is happening with me. And I am not able to complain on the app too. I took another cab but I haven cancelled that trip. It is still showing the same
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