Uber India Complaints & Reviews

I took a uber ride from New Cg Road to Ahmedabad airport on 19th Oct 25 around 8.53 pm. after getting down I paid cash to the driver. Later I say the payment has not been done.
This is unethecal and unprofessional from driver side.
Resolve the issue.
My mobile number is [protected]...

UBER Driver - Balasupramanian Saravanan who picked us from home and dropped us in MGR Chennai Central railway station at 5:05 AM on 14-September-2025.
He collected cash from us for Rs.665 and marked the trip as CANCELLED. The car was Maruthi Shift Desire.

Now, UBER has levied cancellation charges of Rs.520 which not right.
UBER does not have contact center for customers to speak grievances on the cheating by...

Myself Vaibhav Sethi and I have a uber account associated with Mobile No. [protected].. on 16 Aug 2025 at 1:14 PM i have taken a Uber Intercity Ride from 37 Krishna Colony Jhotwara 302012 to Sector 1 Pushp Vihar, New Delhi 110017 along with my family. Driver name is Sandip Singh and Vehicle is Maruti Suzuki Ertiga having Registration No. is UP 16 LT 7858. Total fare of My uber ride is 2393.96. On the toll he has not taken any receipt and stated...

Dear Uber Support,

I am writing to raise a concern regarding a ride I booked on 25th July 2025 from Bima Nagar CHS, Andheri East to The Ruby Building, Dadar East.

At the time of booking, the fare estimate shown in the app was approximately ₹450–₹500. My payment method was set to Auto Pay. However, upon reviewing my account a few days later, I was shocked to see that I was charged ₹1951 for this ride.br...

Uber site lists American Express as a supporting payment method, and though I'm able to successfully add the card as a payment method, I'm unable to book any ride using this card
The card works in all other places, but not in Uber
Contacting customer support wasn't helpful, all I got was "We'll be unable to assist with removing your payment method restriction at this time"

I'm...

I am writing to report an issue regarding a payment made for a cab ride booked through Uber on 05 July 2025.

Details of the ride, driver, and cab are attached for your reference.

Here is a summary of the issue:

I initially made a UPI payment of ₹279, which was marked as pending at the time of the ride.
Due to the delay in confirmation, I also paid ₹279 in cash to the driver as advised.br...

I had taken an Uber from Andheri to Churchgate. The price that was shown was Rs.559.68 and I was charged Rs.792. They gave me a refund but that has come in my uber wallet and I want it in my bank account....

On 22.12.2024, around 5 PM, I booked a taxi for going to sahar airport.Vehicle no MH01 EE0067?which was shown on my phone arrived . I travelled to airport and paid Rs 650 .The driver did NOT ask for OTP.
On my way to airport, another Uber taxi arrived at my residence and started calling me on phone which I did not attend as I did not book a second taxi.
Uber sent me bill for Rs 34 for cancellation of 2 bookings for which I can...

Detailed Description of Incident:
On 14th November 2024, at 6:18 PM, I booked an Uber Moto ride from Maula Ali to Topsia. The assigned driver, Mohammad, driving a Bajaj Avenger Street 150, did not arrive at the designated pickup point, necessitating that I walk a significant distance to reach his location. Despite this
inconvenience, I proceeded with the ride, only to experience a series of increasingly alarming

Reckless...

I hope this message finds you well. I am writing to report an issue regarding a recent Uber ride.

I left my expensive Apple AirPods, valued at around 25, 000, in the vehicle. Immediately after realizing this, I contacted the driver, who initially agreed to return them. However, after multiple attempts to reach him, he has blocked my calls and messages.

I then reached out to Uber support, and they assured me that they would contact the driver and get back to me. Unfortunately, it has now been almost a month without a proper response from Uber. While I have been in contact with them for the last two weeks, I have not received any updates, and communication has now ceased.

Uber Ride Details : 22-Aug-2024, 3:45 A.M in the morning
Driver name : Shawnawaz
Phone number : [protected]

In my uber account there is Rs.150. After attempting 2 failed attempts of buying an Uber shuttle package. Both attempts failed due to insufficient funds in Uber cash. But whatever money was there vanished..
I attached a screenshot when I have Rs.100. which vanished after my 2nd attempt.

On 27th June 2023 Uber driver cheated both me and Uber company by dropping me at my drop location destination but the driver did not end my trip and showed the company that the customer owes me cash but the actual situation is that I I have proof that he paid full amount of 1412 rupees online through Paytm UPI to me the driver said my mobile battery is down you send money to this mobile number he took money from his relative's account and showed to uber company that customer gave me cash money He lied to me that it was not paid and on the company app it shows that I have not paid and with them it shows the payment as unpaid basically I paid all the money through Paytm Youpay. I request that strict action be taken against these cheating drivers

So now i am not getting any uber car when booking they say on uber app first pay rs 1412 which is unpaid

Why should I pay again the entire Rs.1412 I have already paid?

On 30.03.2024, I took an Uber ride (2-wheeler ride) in Gurgaon, Haryana. Due to the carelessness of the driver, I met with an accident and injured my right hand. I had taken treatment in a clinic and had expenses worth 2500/- I even took leave from work for 3 days. Since 30.03.2024, I have been pursuing Uber, I have sent them more than 5 correspondence and reached out to them on social media. They have replied that they will not compensate,...

Uber always charged over the fare shown while booking a ride. Also, this happens for almost every ride.
Plus now the application doesn't even allow to request refund.
Everytime I take a ride this happens.
It is a struggle and unpleasant experience ....

I had taken an Uber ride on 28th December 2023 from 710 Ustad Amir Khan Sarani to 38/3 Kshettra Mitra Lane where the displayed fare was INR409.66 . However the driver took a longer route and our final fare came to be INR542.
The driver took a different/incorrect lane after moving down the bridge and this resulted in a longer route to reach the destination.

Reference:

Invoice No. FBIDDJID23182230
Invoice No. HR23128F7D000613

I had raised a complaint within 2days where I was assured that extra fare charged due to the driver's action will be credited back to my Uber wallet. No amount has been credited back till date. I tried to raise a complaint on the app many times after that, but it showed an error.

Please look into the matter & help me get back INR132/ to my Uber wallet

Regards
Nishita Dhoot

I booked a uber moto trip through uber app from dilshad garden, delhi to noida sec 62 dated 7-aug-2023, before the trip the fare shown was about Rs 95 after automatically applied promotion, also I have not applied the promotion manually it was automatically applied on uber app. But after the trip the fare charged was Rs 124. When I contacted customer care, they said they cannot adjust the fare. What kind of joke is this? Can you see there...

I am a senior citizen (74 years old), who travelled alone by Uber for the first time from Nalla Sopara (E) Tulinj Road to International Airport on 16 Dec at around 11 pm, Car no MH 05 DK 4061. Driver name was Ratnakar. He charged me more than actual amount. Ride details stated Rs. 890.84 as total cost. But the driver Ratnakar took Rs.970 from me. Since I was travelling alone, a senior citizen and my flight was out of country, he was sure that I would not be able to take any action on him. My email id is [protected]@gmail.com. Please reply. I dont have any account with you. So how to file complaint?

I never used any online payment app. I don’t know how to book taxi. I was under the impression that I need to book in advance, so I was trying to book about 12 hours before trip. But when I realised the taxi is arriving in 5 minutes. I called the driver to talk, but he did not reply, so I cancelled it. (so I am not complaining about the incomplete trip. This is another trip.)
Later on I requested a young man to help. He used his phone and account to book the taxi. He forwarded the ride details on my phone and told me to pay Rs.890.84 at the Airport. When the taxi arrived he gave the OTP to the driver. He also showed the amount to the driver who agreed. I was the only passenger for the entire ride. Trip was non-stop from the pickup to destination. There was no stop anywhere nor any diversion. The driver decided his route. At the Airport, the driver Ratnakar started fighting with me and demanded more money. I gave him Rs.1000 ( 2 notes of Rs.500).Since I did not have change, he refused to return change and kept extra money. This way he charged Rs.110 extra and drove away. He also mocked me and challenged to do whatever I can.
Is this the way people treat seniors in India? Seniors are looted loke thei when they are alone? I am ashamed of you people who bring bad name to the country.
Documentary evidences are available.

I am e vidya sagar from hyderabad india . Today i hired uber from secunderabad to aurobindo galaxy.. Driver name i neelakanteswer. The fare was rs.386 and i had rs. 121 in uber cash. Driver did not closed the trip though destination was reached. He said his net is not working and asked me to pay as per my app which was showing 386 as the trip was not closed. I paid him the amount and later to myr surprise even my uber cash has become 0. Normalyy it should show balnce of 121 as i paid the driver 386 in cash.

I booked an uber rickshaw in Mumbai. Because of some reason driver had to cancel it and take us offline. It was late night, in a hurry I left my bag in the back of Rickshaw. It’s been almost 24hrs now, there’s no assistance whatsoever, they are going around in loops and auto generated replies where all I want is to be in touch with the Driver Mr. Dilip. I understand your privacy policy of masking their contact but you can become the mediator and let us speak.

I took a ride on 8th nov and after reaching the destination driver said he does not want to be paid through uber app and insisted on paying directly to him. I told him that it will be paid online through application only but He was rude and arguing on the road for this and i had to pay him directly on his number..Now tha uber app shows that trip is unpaid.. i raised the concern and spoke to 2 executives and both of them told me that they...