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Uber India Complaints & Reviews

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Updated: Feb 11, 2026
Complaints 5933
Resolved
183
Unresolved
5750
Bad 😕 It seems that Uber India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Uber India reviews & complaints(5933)

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N
Niti Rastogi
from Hisar, Haryana
Feb 11, 2026
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Cash paid on digital trip

On 10 feb 2026 I booked courier with uber though it was digital trip the driver insisted me to pay rs 70.So I was charged double. But even after my complaint the refund is still not made...
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N
Niti Rastogi
from Hisar, Haryana
Jan 15, 2026
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Regarding charges for unused services

Address: Sector 5 house no 614 r k Puram new delhi110022

I booked a ride from r k puram to select city walk with in between stop lado sarai costing rs 292 but due to some reasons I had to finish it at lado sarai only as evident from uber app also but could not update on app as phone battery was low. Keeping in view my constraint it is desired that I may be charged fare upto lado sarai only. However I am proud member o[censored]ber for so many years. Kindly cooperate. The date was 12 January 2026...
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V
[email protected]
Dec 24, 2025
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Too much extra fare consider due to taken wrong location

Address: Chennai to Hotel

Dear Team,

I had gone Chennai and book CAB from Chennai Airport to near around 2KM far away Hotel . Hotel Southern Comfort. During started journey fare was seeing proper but on destination around 15 min later on it was showing around 31K something. I have attached screenshot for your reference. CAB per contacted to uber customer care and said it will be proper automatically u just pay around 200 Rs which was actual.
Still,...
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J
JigarThakker
from Mumbai, Maharashtra
Dec 19, 2025
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Fare was overcharged

Hi Team,

I had taken a ride in Mumbai. But from when the journey started, the auto rickshaw was having some technical issues. Hence, I dropped within the 1 km, but I have been charged for the full journey fare.

I have raised the query, and Uber support confirmed that it will be refunded, but still the same has not been processed. It's been more than 2 months now, and support representatives keep changing, and...
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R
RK moorthy
from Bengaluru, Karnataka
Nov 27, 2025
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Charged high

I took an uber ride on 24 /11/25 morning from Moores road to Nagappa nagar
Uber on its own charged nmembershipo fee without my consent Their app is not user friendly and deceptively they make the customers to fall into their trap
Pl refund membership and other extra charge over and above actual fare...
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N
Nitesh2001
Nov 17, 2025
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Overcharge and Unauthorized Payment for Trip on November 17, 2025

Dear Uber Support Team,
I am writing to dispute an overcharge on my ride taken today, November 17, 2025.
1. Original Quoted Fare: The price displayed when I booked the ride was approximately ₹483 (the receipt confirms a suggested fare of ₹483.59).
2. Amount Charged: The final total shown on the trip receipt is ₹796.49, which includes a Deferred Payment of ₹312.90.
The issue is twofold:
1. Overcharging:...
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M
Mudit Rehaan
Nov 5, 2025
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Uber instead of Uber Black

I booked an Uber Black and instead get a normal dirty filthy Uber Cab. Trying to reach their customer care but the number displayed on their website is non functional and one of them is just an IVR where you can speak your concern. There is no real time help or redressal available. I need to get a full refund of this trip and also file a complaint of harassment and poor service in this trip booked on mobile number [protected] on 05 November...
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P
Prabal Kumar Chattopadhyay
Oct 28, 2025
Oct 28, 2025
This thread was updated on Oct 28, 2025
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Payment has been made in cash

Address: Ahmedabad

I took a uber ride from New Cg Road to Ahmedabad airport on 19th Oct 25 around 8.53 pm. after getting down I paid cash to the driver. Later I say the payment has not been done.
This is unethecal and unprofessional from driver side.
Resolve the issue.
My mobile number is [protected]...
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C
Chandaraj_03
Oct 11, 2025
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Uber charging excess money for incomplete trip

Website: www.uber.com/in/en/ride

Hi,

I booked a ride on October 8, 2025, from Marol Andheri. While traveling, I added one stop in the middle to the route, which showed the increased fare, which I accepted. Later on, that driver didn't take the first stop route, which was added, and ended the trip directly to the 2nd stop, with the updated fare. which is higher than what is shown. The driver asked me to get down because he would not take me to the destination...
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N
NTBaghu
Sep 15, 2025
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uber levied cancellation charges. though we have paid cash to driver

UBER Driver - Balasupramanian Saravanan who picked us from home and dropped us in MGR Chennai Central railway station at 5:05 AM on 14-September-2025.
He collected cash from us for Rs.665 and marked the trip as CANCELLED. The car was Maruthi Shift Desire.

Now, UBER has levied cancellation charges of Rs.520 which not right.
UBER does not have contact center for customers to speak grievances on the cheating by...
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Y
yoyovaibh
Aug 26, 2025
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Demand of excess money for uber ride

Myself Vaibhav Sethi and I have a uber account associated with Mobile No. [protected].. on 16 Aug 2025 at 1:14 PM i have taken a Uber Intercity Ride from 37 Krishna Colony Jhotwara 302012 to Sector 1 Pushp Vihar, New Delhi 110017 along with my family. Driver name is Sandip Singh and Vehicle is Maruti Suzuki Ertiga having Registration No. is UP 16 LT 7858. Total fare of My uber ride is 2393.96. On the toll he has not taken any receipt and stated...
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P
Pankaj.jhajhuka
from Mumbai, Maharashtra
Aug 23, 2025
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Unjustified fare

Address: Mumbai

Dear Uber Support,

I am writing to raise a concern regarding a ride I booked on 25th July 2025 from Bima Nagar CHS, Andheri East to The Ruby Building, Dadar East.

At the time of booking, the fare estimate shown in the app was approximately ₹450–₹500. My payment method was set to Auto Pay. However, upon reviewing my account a few days later, I was shocked to see that I was charged ₹1951 for this ride.br...
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M
Mohamed_12345
Aug 11, 2025
Oct 14, 2025
This thread was updated on Oct 14, 2025
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Can't book rides with american express

Uber site lists American Express as a supporting payment method, and though I'm able to successfully add the card as a payment method, I'm unable to book any ride using this card
The card works in all other places, but not in Uber
Contacting customer support wasn't helpful, all I got was "We'll be unable to assist with removing your payment method restriction at this time"

I'm...
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K
kpkaushal
from FARIDABAD, Haryana
Jul 28, 2025
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Overcharge / Refund not processed

I booked a ride on Uber on[protected] which was shown as around ₹300+, but I was charged nearly ₹582 at the end of the trip.

I raised a complaint, and Uber refunded the excess amount into my Uber Wallet. I then requested the refund to be transferred to my bank account instead, and they agreed.

However, they deducted the amount from my Uber Wallet but never credited it to my bank account. It has been over...
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M
Manoji1234
Jul 8, 2025
Jul 8, 2025
This thread was updated on Jul 8, 2025
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Double payment for uber ride on 05 july 2025 request for refund

Address: UBER
Website: UBER

I am writing to report an issue regarding a payment made for a cab ride booked through Uber on 05 July 2025.

Details of the ride, driver, and cab are attached for your reference.

Here is a summary of the issue:

I initially made a UPI payment of ₹279, which was marked as pending at the time of the ride.
Due to the delay in confirmation, I also paid ₹279 in cash to the driver as advised.br...
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P
pradz84
from Mumbai, Maharashtra
Jun 30, 2025
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Cancellation charges unfair and Unresponsive Uber

I have taken Uber Ride in Delhi on 19th June in Delhi from Sarita Vihar.
Driver Asked for Extra cash which I refused since payment mode was credit card. I asked Driver to stop and cancel ride if he cannot continue as per ride payment terms. Driver dropped me but did not cancel the ride and continue to ride. I reported the issue to uber emergency helpline. they asked me to cancel and book other ride.
I was charges 108 Rs for...
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R
Rahul Sharma13
Feb 9, 2025
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Excess UPI payment UTR ID 196743635382 on 23.01.25

Address: Rahul Sharma, 30, Jangid Bhawan, M.I.road, Jaipur

Sir,

I Rahul Sharma take Uber Bike Drive from Malyia Nagar to M.I.Road, Jaipur on 23.01.2025 time 4.50 PM . UBEr INVOICE no GBDGAIBE25000131 date 23.01.25 of Rs 85.86 and HR[protected] of Rs 4.14 Total Invoice amt Rs 90.00 as invoice attached
I make payment through Phonepe UPI/[protected]/Dr/Surendra/SBIN/[protected] of Rs 900.00 by mistake. as details attached
I paid Excess Amt of Rs 810.00 ( 900.00-90.00)br...
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R
Rahul Sharma13
Jan 30, 2025
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Excess UPI payment UTR ID 196743635382

Sir,

I Rahul Sharma take Uber Bike Drive from Malyia Nagar to M.I.Road, Jaipur on 23.01.2025 time 4.50 PM . UBEr INVOICE no GBDGAIBE25000131 date 23.01.25 of Rs 85.86 and HR[protected] of Rs 4.14 Total Invoice amt Rs 90.00 as invoice attached
I make payment through Phonepe UPI/[protected]/Dr/Surendra/SBIN/[protected] of Rs 900.00 by mistake. as details attached
I paid Excess Amt of Rs 810.00 ( 900.00-90.00)br...
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D
Dakshv
from Mumbai, Maharashtra
Jan 9, 2025
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Refund of Rs.232.22 in Bank Account

I had taken an Uber from Andheri to Churchgate. The price that was shown was Rs.559.68 and I was charged Rs.792. They gave me a refund but that has come in my uber wallet and I want it in my bank account....
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R
r sampath
from Mumbai, Maharashtra
Dec 26, 2024
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Bogus cancellation charges

On 22.12.2024, around 5 PM, I booked a taxi for going to sahar airport.Vehicle no MH01 EE0067?which was shown on my phone arrived . I travelled to airport and paid Rs 650 .The driver did NOT ask for OTP.
On my way to airport, another Uber taxi arrived at my residence and started calling me on phone which I did not attend as I did not book a second taxi.
Uber sent me bill for Rs 34 for cancellation of 2 bookings for which I can...
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