Uber — Cancellation fee erroneously applied

Address:

600008

Hi
srinivasan here. yesterday i took uber cab tata indica TN 22 CF 0959 from santhome to reach casa major road egmore. the driver (new to uber) could not get the fare on trip completion as he presumably did not start the trip on the app. I paid him cash Rs110/-. The driver obviously could not use the app as he is new. Subsequently i got sms on my mobile saying the driver had to cancel the trip. This morning when i took uber cab Tata Indica TN02AF1149 to santhome i got a fare consisting of Rs50/- added to the fare as the previous (yesterday) trip was cancelled. I request uber to reverse the additional fare deemed cancellation fee.
srini