Hello there,
I was one of the uber using customer of yours with 5 star rating but the thing happened with me yesterday totally changed my perspective towards you.
Yesterday i booked an uber moto the guy took 1 and half hour to reach the pickup point between that time i tried many times to contact the guy but i couldn't and neither he tried to call me if he was not getting the pickup point. He was simply roaming here and there as i can see on gps. After so many attempts to reach him i finally booked an ola and reached my destination and after 1 and half hour your uber guy finally called me and saying that he has reached the pickup point. And then he cancelled the ride. After the cancellation uber charged me 15rs for the cancellation..
I mean what you guys think that we are so free to wait for your guy for 1 and half hour that he will reach the pickup point and pick us up.
Sorry to say uber but that was not fair from your side. Atleast keep some educated guys for driving a vehicle so that they can atleast know how to read a gps.
Very much disappointed from you uber and if you don't believe me you can check my last trip booking time and cancellation time then you will get to know and i have uninstalled your app and started using ola now.
Ola is best and thank you. Look into what i have said above.
Sincerely
Your ex-customer Was this information helpful? | 
Post your Comment