Hello,
This is to bring to your notice about today's scenario, as i booked an uber pool around 11:15 AM (UP 14 FT 7924) driver named Shiv received my booking and when i called him to ask about the cab he asked me to cancel the ride, and when i denied that i'll not cancel the ride as i am ready to wait for the cab (cab was only 3 kms away) but the driver continously denied to take the ride and was very rude and his statement was "mai nahi karunga ride cancel dekhta hu dusri ride kaise book krte ho". To book another ride i have to cancel the first one, so i cancelled the first ride for which i am charged with INR 64.
My concern for this issue is that, why should i pay the cancellation amount if i am not responsible for the cancelling the ride, secondly the driver's behaviour towards the customer. No driver is allowed to talk rudely (the way Shiv talked to me) to their customers.
Hope you will raise my concern and will take proper actions.
Ride booked through : [protected]
Thankyou in advance.
Regards,
Diksha Chopra Was this information helpful? | 
Post your Comment