Uber — Customer experience for a duplicate account

Address:560100
Website:uber.com

Hi,

When my phone was formatted, and i logged in using my phone an accunt got created by the same name but with no email id. The earlier one with email id, also existed but with no phone number in it. Basically, there is a duplicate account.

I have tried explaining this to your customer support team, who (barring 2 of them) reply like morons with copy-paste responses without even understanding what is needed. The best part- for every reply that I do, someone new picks up the thread and demonstrates impeccable stupidity.

Uber confirmed to one duplicate account (after a dozen of iterations) and closed it from their side, without even taking a confirmation from me. The problem hasnt been solved, and I am still receiving superlative stupid replies which are blindly sent.

Uber customer representatives are basically making a fool of me, doing time pass.

my email id is: suh****[protected]@gmail.com
my phone number is 99****6051
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