Uber Eats — food not delivered and no refund given--fraud

Address:Jaipur, Rajasthan
Website:www.uber.com

I placed an order on uber eats on 29 Jan 7:30pm.
By 9pm order status was reflecting as delivered .

On calling customer support they patched the delivery partner who then disconnected the call.

He was again patched n he asked us to come to Patel Marg to pick the order (3-4 km ) away from my house.

Then customer care asked delivery guy to drop the call.

This was further escalated twice to the manager but also didn't provide us with the food delivery or refund.
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Uber India customer support has been notified about the posted complaint.
Jan 29, 2019
Updated by rishita gera
Highly unprofessional company ...FRAUDS!!
Jan 30, 2019
Updated by rishita gera
There is still no resolution from uber on this. They are simply saying they can't help me on this
Complaint comments 

Comments

I haven't taken the uber auto trip from brigade road to Iyengar bakery in Bangalore on 29th January 2019 at around 5:10pm.

The driver has started the trip without picking us up and is not ending the trip since the past hour. Kindly report back. It's urgent.

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