[Resolved] Uber — Fees paid in Uber trip but showing unpaid
D
DastaanNS
from Kolkata, West Bengal
Oct 5, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
Shailendra Prasad Thakur is the name of the driver who drove me. I picked him up from Kolkata Airport and he was supposed to drop me at Kalighat, but he dropped me at a much before location due to which I have to walk till the destination for some time. He was constantly using a lot of derogatory remarks and showed very unprofessional and improper behaviour to me and my partner sitting in the car. He used sexual remarks as well, it made us feel quite uncomfortable and unsafe, we thus wanted to get off immediately but he then all of a sudden stopped acting like that and pretended to be normal and asked us to not overreact. It still made us feel very uncomfortable. While getting off from the trip I paid him all the amount that was displayed but when I later opened my uber app I saw there's a pending amount of Rs338 whereas I paid him Rs738 which was the fare. He reported me that I didn't pay him the full amount. But I have all the bank information and screenshots of the payment with me.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more