I have booked an intercity Cab from Noida to Gurgaon today from Uber with the fare of Rs. 1106/- Accordingly by comparing with other alternatives, have booked the Uber cab. The driver enquired about the total fare shown then only he started the journey and dropped off as per the uber route shown in his mobile.
As soon as my journey was completed to my surprise, I show two amounts have been debited from my wallet i.e. Rs 1106 and additionally Rs 575. I have even paid Rs 310 extra in cash to the cab driver. The total fare became Rs 1991.00i.e Rs 885.00 higher than what it fixed initially.
I immediately reported the issue to the uber help section, but they are justifying the validity of RS 885/0 excess fare taken and illogically dropped my complaint and denied a refund of the excess amount collected.
It is a clear-cut case of manipulating the fare by hiking 80% higher and unethical practice of doing the business and shall be treated as misleading with intention of cheating the customer. Even Cab Driver Mr Vinay [protected] is surprised by this increased fare by uber and even by repeated complaint, the driver was not contacted by Uber to hear his version.
Requesting Senior people from uber to examine this malpractice and do justice by refunding the excess amount collected to live it up to Uber’s reputation.
As confirmed by driver and monitor by me, not deviation of route has been taken what shown in mobile. Was this information helpful? | 
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