Uber India — About the inexperienced driver!

Address:	400071
Website:	www.consumercomplaints.in/new_complaint

We were booked at a 3 star hotel in pune. We were to take the shivneri bus from breman chowk. The hotel manager booked a uber cab from his app. He booked the cab and the driver arrived late as he didn't know the location. Further as soon as we boarded the cab, he announced that he wasn't familiar with the city as he was transferred just 10 days ago. We were also new to the city and the worst part is, he was oblivious of what was happening. Its really shocking and appaling to note that uber just sends inexperienced& untrained drivers who don't know much about the city. Fortunately for us the bus was late by 20 minutes and this helped us reach our destination jn time. However this led to a lot of heated exchange of words btn the passengers and let to a lot of distress & panic which was unnecessary. Kindly ensure that your drivers r indeed trained and experienced before sending them on trips for customers.