Uber India — Additional charges many times due to Drivers' fault by purpose and no customer service immediate connect number

I have been charged additional charges due to the Diver cancelling the trip by increasing the wait time unnecessary.

1st Instance - 14th Aug 2022, i have booked Uber Cab intercity. The driver wanted a cash payment and i had an online payment mode updated in app. The driver kept me waiting denying that the way isn't there and after asking him to cancel he said let the time increase and then he will cancel. I have recorded drivers call and i believe this is the app and u guys will the recorded conversations too. It was drivers fault and the additional charges were charged to me.

2nd Instance - today 21st Oct. I had booked the auto from Kharadi Eon free zone to Wagoli . The driver waited and as soon as i got into auto he demanded extra money stating that else he will cancel the ride and i will have to pay extra charge. he also demanded cash. After telling him that it was the online mode, he mentioned that then u get out of the auto and i will cancel and u pay extra as uber is not capable of taking any action against us.

This is a most unsecured way while travelling in Uber.

I am not paying Rs.12.60 though it is just a minimal amount still i won't pay as it isn't my fault and driver cancelled it purposely.
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