Uber India — already broken glass and trying to blame the customer

We booked cab in hyderabad and asked him tp open dikki to put luggage. He didn't even assist us in opening or putting luggage. We ourselves did and closed the dikki. Then that back window glass has collapsed and even hurted my hand. The driver started putting blame on saying because of heavy luggage it happened. But opened there was not much luggage. Then again he said because of closing improperly it happened. Since that happened in heavy rush area, people who witnessed whole incident started supporting us. One who sees the window can easily make out that it was already in a broken state. But he created so much problem by shouting and all and trying snatch our luggage bags. Didn't allow us to leave because of which we were not able to get our bus to catch. Even now he is calling to my number.