Uber India — amount not credited back from ubereats and no way to get the money back

Address:

Nolambur, 600095

Hi

Have ordered the food from chennai india.

While registering my debit card, they deducted firs rs.1/ from my account.

And i have ordered few items after that. And one of my order the item got cancelled immediately but they took 45.38 rs. Immediately from my card.

And i have followed up with all the details they asked like bank statement, sms screenshot and even they told to check with bank.

Everything through their mobile app only. All i shared to the details.

Nothing is resolved from their end. They simply said issue with bank. And i am using this bank card for more than 10 years and i didnt face any issue.

But this uber eats didnt credit my sample amount and this transaction.

There is no help email or help phone no. Available for to talk. They asked to contact simply via ubereats app only.

Just a big company they are cheating and dragging this issue for more than a week. Not sure how to proceed next.

If the amount is more, we dont know anyway to contact and get the issue resolved. It is too much threat for the internet transactions.

Regards
Nanthagpoal