Uber India — app and ridiculous support team

Address:

Ghaziabad, Uttar Pradesh, 201012

I've got a new phone and there is no way i can transfer my uber account from my old phone to the new one. I've mailed uber support and they don't even address my problem. They just keep sending their scripted replies which is of no use. I've logged out and uninstalled uber app from my old phone. However, when i try to login on the new phone, it shows an error that this number is already in use. Well, the number is the same as i've transferred the sim to the new number. Seems like this is a bug and uber has no clue about it.