Uber India — App not responding; failed to retrieve credit balance

Address:	New Delhi, Delhi, 110003
Website:	Uber

My uber app isn't working.. When i request the cab it always shows that it failed to retrieve credit balance. I did everything even updated the app. I also connected it with my payrm wallet and tried to add payment with debit card also but it isn't working.. I dont know what happend to it.
I am unable to request the cab since 10 days thats why i am using ola app.. So plzz resolve my problem then i will be able to use this. Thanks.
Rahul kumar
Contact no. [protected]
Email:- [protected]@gmail.com