Uber India — Appoint Drunk Driver Compromising Safety of Lady Passenger

Address:Mumbai City, Maharashtra, 400055

Hi

I would like to post about my harrowing experience last night at 23:19 hours in Mumbai.

I am a lady and was traveling alone in Uber car no 7487nMaruti WagonR driven by driver Bharat Kumar from Shanmukhandana Hall to Vakola Bridge. The driver was dead drunk and took the car over the dividers after the right turn from Sion station to Kurla and keep the wheels spinning and did not turn off engine and kept insisting I stay put in the car and he will pull it out over the dividers.

It is a very bad lonely stretch with trucks on either side and the lowest classes of society and men were starting to walk upto my car. Pushing the Uber emergency helpline had no effect, all they did is to call me after a full ten minutes to ask me if i got another ride home!

My back is broken, I had rot take an auto and get back in the dead of night, nobody from Uber had the courtesy to follow up, nobody followed up on my injury report and the whole episode has left me completely shaken about the very spurious operation!

It seems they recruit at random without properly checking driving skills and strength,

Kalpana
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