Uber India — asking to pay the fare cost when its paid already by cash
B
barnamitra
from Mumbai, Maharashtra
Address:
Bangalore, Karnataka, 560043
Please stop cheating your customers. When as a loyal customer i did pay the trip cost through cash how could your app show the amount is due? How difficult it is to settle the amount? Also why as a customer i will try to win just 210 bucks by making any story. I saw very clearly after my trip got completed the fare cost at driver's phone and paid accordingly. You have such a bad customer care support. I have been following up on this and pre-recorded messages are being sent by executive. Do not tell me that i had chosen for some payment method and it was my mistake to pay the cash. I am not new to uber. I know when to use which option. These days all your driver partners refuses to take the ride if its not cash. Hence i had opted for cash payment only. However i cant prove that as it is not showing such in app now. Please do the settlement in your system. So that you can continue your services without any negative image.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment