Uber India — asking to pay twice for one trip

Website:www.uber.com/en-IN

Asked u guys a question and u are purposely avoiding to answer that.

The riders are expected to pay the trip by the choosen payment method but why did the driver didn't say this to the passenger who was on the ride?

Y the hell he got the money for the trip when it showed no amount to pay in the app? And when the amount has already been collected by the trip by the mode of cash u want a customer to complete the payment again by the choosen method? Before bringing a teaching session to a customer y don't u teach the process to the drivers who r working with you? Do u think customers are fool to pay twice for a single ride? If this isn't resolved this time u may go ahead right away closing my account and i'm not going to pay any single money for this # and as a customer i do have lot more options to replace u guys
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Uber India customer support has been notified about the posted complaint.
Jul 11, 2018
Updated by Kathir Parasuraman
It's been close to 1 year I made this complaint in akosha but the issue isn't resolved yet and I'm not receiving any update from u guys as well. I don't want any resolution on this I just want my account to be deactivated
Jul 11, 2018
Updated by Kathir Parasuraman
Is even someone from akosha is reading the complaint?
Jul 11, 2018
Updated by Kathir Parasuraman
I've been posting complaint for past 4 days but haven't received any update yet
Jul 14, 2018
Updated by Kathir Parasuraman
Hello???
Jul 25, 2018
Updated by Kathir Parasuraman
Hello, can I have any update on this?
Nov 15, 2018
Updated by Kathir Parasuraman
Without any update, how this complaint has been marked as resolved
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