| Address: | New Delhi, Delhi, 110059 | | Website: | www.uber.com |
Dear uber team,
I have explain about our yesterday ride from hastsal (Our home) to old delhi railway station.
Please read carefully.
Yesterday i have booked a cab from uber on dated 14-10-17 time 4 pm and cab reached at my home at 4.12 pm and i am start the journey at 4.16 pm and the driver name was yogender.
Yesterday my family (Mother, father, wife 2 children) are going to home town because there is some serious matter, so that i have booked a uber cab for going to old delhi railway station, for your information my train timing is 6.25 pm so that i have booked a cab before 2.30 hr in the time of train.
In the time of trailing i asked to driver please please follow the which i have asked to you but driver says mai aapki batai direction follow nahi karunga mai navigater ki bataye raste par chalunga. When we have crossed the 10-12 km i have asked the driver again kya aap hame time se station pahucha doge driver ne kaha aap ghar se bahut jaldi nikle ho pahuch jaoge. But after some time the driver left to follow the navigator and went to the streets of karol bagh, anand parvat and new delhi. And began to follow the wrong route and got trapped in the jam. Slowly the time was passing. I told the driver. Now i feel like i can not reach the station. Then he said that it is not my responsibility. And on the way, the driver abused me and my family and started calling to his friends and then i got the call to police of 100 no. Finally he stopped the cab from taking him to new delhi. Because of the driver's negligence, my train was missed, my family could not go home, i and my family could face the mental driver... Then the police took us to the police station on arrival of the police and i have lodged the complaints again driver and uber. And the whole day of yesterday got me down, we left the police station at 10.30 pm. Yesterday because o[censored]ber's service, my time my money was lost and my family was insulted..
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