Uber India — bill without sending the taxi

Address:

226010

On 29/09/17 uber was called for taxi to pick up from vivekanand hospital at 4.30pm for going to 3/461vivek khand gomti nagar. No raxi came the driver was called to know his location, he replied would not pick up, i should manage some other mode. Thereafter uber sent massege to pay rs 52.50 balance to the next ride. This is absurd without sending the taxi what for balance bill. Delay in complaint due to not providibg proper procedure by your local office. Please explain the behaviour.