Uber India — Booking confirmation not received

Address:

400095

I tried to book one cab yesterday from intl airport mumbai to go home at 830 pm. I did not get any confirmation message that the booking is confirmed. I waited and after sometime the driver called for pick up but i had already left as there was no message from your side. The driver made me speak to customer care and i was told to cancel the booking. But this was not right as i had not received any confirmed booking. Ensure that you do not charge me cancellation charges in my next trip as i am not at fault. Regards sona danda