Uber India — .

Address:

Ernakulam, Kerala

The uber car i had booked at 640pm with uber did not report at my pickup point. I was waiting with my niece and 2 infantson the road in front of my pickup point for over 20 mts and he did nor turn up. His telephone number was continuously engaged and after 7pm we had to take another vehicle causing lot of anxiety and strain with the 2 lil ones on the road. Later when i could reach him over phone, he tells me he waited in some other
Location for 5mts and left., although my pickup address was clearly mentioned. Atleast he could have called to check the location.
Very bad service.