Submit a Complaint
Car Rental
Uber India

Uber India — Cancellation charge on cancellation by driver

Address:Kolkata, West Bengal, 700091

Today i had booked one cab from ranger's club kolkata. The driver kept me waiting for almost half an hour. Neither he came to my location nor he intimated me before cancellation. He abruptly cancelled the trip. Then how is 60 rupees charged for cancellation? I had to wait for another 20-25 minutes to book another cab from uber.
Kindly initiate refund of the cancellation charge.
Regards,
Debmitra goswami
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Uber India reviews

[Resolved]Uber India - Driver insisted to pay directly instead of app in online payment method[Resolved]Uber India - Dispute In Fare[Resolved]Uber India - I am complaining about excess of fair then showed[Resolved]Uber India - Double payment for same trip1[Resolved]Uber India - Change in offer value
View all 5904 Uber India Reviews

Comments

I was charged Rs 63 for my 1st trip and for the 2nd trip from same pickup point to same destination I was charged Rs131 and for the 3rd trip from same pickup point to same destination I was charged Rs 149. I had logged a complain on Uber website, however no call or response.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all 5904 Uber India reviews & complaints
    View all Uber India contact information