Uber India — Cancellation charges even driver not refused to come for pickup

Driver refused as he is at far location and not picking up. We asked driver only to cancel. We almost waited for 30mins but driver not willing for pickup. He is not cancelling and asked me to cancel.

I told i wont cancel as cancellation charges comes to me. But again i called and asked driver to cancel this time driver1 cancelled and soon driver2 is connected as sequential pickup.

We waited for long time and choose some auto which is out o[censored]ber or ola. Again am asked to cancel and getting cancellation charges for uber guys mistake.