Uber India — cancellation charges reversal

Address:

Chennai, Tamil Nadu, 60087

I have booked cab from gandhi nagar, alwarthirunagar to cpwd quarters, anna nagar, chennai around 8.30 p. M to-day.
I got a call that the driver informing that he is waiting at prasad nagar
And it could be the gps problem. Since i did not get the cab as requested,, i had to cancel. When i called up 3318 5292, it was not allowing. I was speaking from my registered mobile number[protected]. To my crude surprise you have charged rs.30/- towards cancellation charges.
It is not fair and you need to understand that i did not get the cab as requested and that is the reason i had to cancel. The driver also suggested to cancel from my uber app.in the light of the above facts please cancel the charges and allow me to continue as a happy customer