Uber India — Cancellation fee applied without my fault

Driver had cancelled his trip and asked me to pay the same amount. I paid him 190.nowit show as pending outstanding of 15.80 as cancellation fee. Can someone call me back on [protected].

Unable to get in touch with customer service by any mode of channel and hence writing to u, hoping to receive a call back ASAP.

THANKS...
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Sep 02, 2022
Updated by Sri Bar
Cancellation fee applied without my fault

Driver had cancelled his trip and asked me to pay the same amount. I paid him 190.nowit show as pending outstanding of 15.80 as cancellation fee. Can someone call me back on [protected].

Unable to get in touch with customer service by any mode of channel and hence writing to u, hoping to receive a call back ASAP.

THANKS

Complaint comments 

Comments

Dear Sir, My uncle went to Bangalore and he booked an uber car No. KA 53 D 6029 on 13th Sep, 2022 from Hilton hotel to Airport. The driver was not going through the road, he went lane by lane and he had a 10 conference calls still reach the destination. Again and again he is talking to personal phones and not to concentrate in driving, actually my uncle was senior person... what to do... kindly take immediate action for the same.

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