Uber India — cancellation fee charged incorrectly

Address:

Kolkata, West Bengal, 700091

I booked uber pool cab wb052986 on 30.07.19 for pick up at taratala xing, kolkata. Eta was 5mins during booking which gradually became 12 mins. Cab was not moving for 10 mins & driver showed no intention of coming when contacted. I was charged cancellation fee of inr 47.25 incorrectly by uber which they are denying to refund. I want refund of money.