Uber India — cancellation fee refund

Address:Bangalore, Karnataka, 560068
Website:Www.uber.com

On 19th nov, i booked an uber cab and waited for my cab for 10-12 minutes then the driver called me and asked about my drop location and then suddenly he refused to continue the trip and told me to cancel. Which i refused and told him to cancel as he was the one who refused the trip. Then the deiver cleverly reached the pickup point just to show that he has reached the location and waited for 5 minutes so that in case uber cust care checks the details they will find that the driver is correct and it was my fault. And then he cancelled the trip and i was charged rs. 43. It is not about the money but the unprofessional behavior of the driver. And so i want my refund.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Uber,

I had a ride on 17th November from LB Nagar to Airtport in Hyderabad and i had received charges as 365.40, where as the Invoice is shows only 274.90. I need the invoice for the full payment or refund of 90.5.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information