Uber India — cancellation of ride in the last minute by driver sivaiah

Address:

500076

I have booked cab from nacharam hmt nagar to uppal metro station in hyderabad @ 7:30 pm today.

I have got a confirmation with driver details - name sivaiah, mobile number: [protected]. I called him and he said he is reaching in 5 minutes and the gps also indicated the same. While disconnecting the call, he asked me where is the ride to for which i replied.

He immediately cancelled the ride. While i got another cab (Khaja - a very good driver), i have been put to inconvenience.

This is becoming a habit with many uber drivers in hyderabad.

I urge you to take action on the driver and inform me of action taken. I also urge you take steps to reduce the ride cancellation menace which is getting prevalent in hyderabad. It could potentially destroy your brand.

Satish