| Address: | Bangalore, Karnataka, 560076 | | Website: | uber.com |
On 7th oct i toom uber cab from bangalore airport to paurva panorama kalena agrahara. The mode of payment selected was card. Upon reaching destination the driver started asking cash which was almost 1070 inr. When i told him that payment is to be done by card he started shiiting in his native language as he didnt understand english or hindi and since i dont know kannad his native language the only solution i had was to pay him in cash. Next i find out that uber is reflecting the amount as a part of outstanding amount. Upon contacting uber they replied it was my responsobility to ensure that the selected mode of payment is followed. I mean what can anyone do in this situation either uber should ensure driver know english before making them part of the uber system. Anyway i called the driver and he confirmed taking cash.
Worse the corresponding emails were just repetation of the same statements which made it clear that they were using some template and not even reading the complaint. This is the worse service o[censored]ber. I have used uber all over world and uber india service is pathetic. Its almost like asking for charity and promoting corruption.in a country where honurable prime minister is taliking against corrultion these reputed company are promoting not by their fault but because of the drivers like dhanajay and support peoe like bhawna gurnani, deepak garg, mukul, sudheer, and anand singh chauhan. Only thing u er if you want to maintain good service dont hire cab partners and support people whom i mentioned above. Was this information helpful? | 
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