Uber India — Charged 64 for the ride which not even took place

Address:

Mumbai City, Maharashtra, 400095

What rubbish... I always preferred uber over ola.. But u guys need to get your act right... Why the hell u charged 64 for the ride which was not even took place.. At 3.50am i requested uber to pick up and i called that guy to confirm... He responded and said he'll arrive within 10mins but he never did.. We as a clown waited there for like 20min and he didn't even responded after that confirmation call... So i cancelled and took auto.. But u guys without knowing anything charged me 64 i want my refund cuz it wasn't my fault