Uber India — charged double toll fee when toll road was not used

Address:Bangalore, Karnataka, 560100
Website:Uber support

Today october 29 2017; i travelled with uber and was charged toll fee which was double the charge and i did not even use the toll road. My drive was fairly away from the toll road plus this route i take multiple times and never charged toll fee. I have written multiple times to uber support who don't seem to care and don't respond. Just the first instance that the cab travelled in the toll area. This is unenthical to pay toll when you were not close to toll road, plus double charge of the toll. As mentioned this is the route i take multiple times.

In the past uber has charged toll fee when i pay cash stating the driver also paid charging me twice but i was patient. Today incident is off the limit and i question the integrity of the company.

Today is the last day a loyal customer who uses uber everyday has uninstalled and will start bad publicity to the folks around who uses uber
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