I booked uber pool and it showed 169 rps.. driver again said that the address is of southex (you can check that is is gurgaon as shown in my latest invoice..) he then called cust care to which they said that ask the madam to drop there only on the way or drop her in gurgaon and let her pay the final amount.. as I had no option, I asked driver to drop me in gurgaon.. on being dropped, the amount to be paid showed as 544.. ( 135 km from Talkatora to udyog vihar phase 4... are you kidding me??????? ) and 285 has been added as surcharge... I mean do they ppl really want to make life of your customers easy or u r just after money by fooling your customers.. this is the second time i m facing this with uber... I dint hv the time to fight with the driver so i paid him full amount... but i want my money back... I mailed them and posted the complaint on Facebook too but got no response from UBER support.. they dont even have a customer care number ... pls helppp
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Refer our email dated 16 august 2016. No reply from your side is received till now. You are requested to confirm at the earliest. An early reply will be very helpful for us.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
With Regards.