Uber India — Charged for cancellation 2 times

Ameer Pahadasingh

from Pune, Maharashtra

Address:	411013
Website:	www.uber.com

Today i travelled with uberpool. I booked 2 times and cancelled it due to uber drivers are new and they do not know the address where to come. They are new and do not know the near by place even they are not able communicate properly in hindi. I called 2 times for guiding address but they are not picking up calls as well. They are new to the city so far. Even they do not know the near by place even if they are also not picking up the call also. This is my not fault totally. Due to driver fault i did this. For this cancellation uber charged 2 times (64+64) 128 rupees mistakenly against cancellation. Worst services by uber.

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Comments

peermal12

from Nashik, Maharashtra

what rubbish... i always preferred Uber over Ola.. but u guys need to get your act right... why the hell u charged 64 for the ride which was not even took place.. at 3.50am i requested uber to pick up and i called that guy to confirm... he responded and said he'll arrive within 10mins but he never did.. we as a clown waited there for like 20min and he didn't even responded after that confirmation call... so i cancelled and took auto.. But u guys without knowing anything charged me 64 i want my refund cuz it wasn't my fault