Uber India — charged for ride multiple times and when requested for refund baseless excuses

Address:

Kochi, Ernakulam, Kerala

This is regarding a trip which is done on 12.12.2018. On monday 22.04.2019 my wife, my aged mother and my 6 month old baby was going to attend a function for which my wife opened uber app. Where they are showing pending of rs 457.75/. Since they were in a hurry made the payment and carried on with their trip. Once they came back cross checked previous trip. Found that this amount pertains to the trip conduct ed on 12.12.2018 for which mode of payment is cash and which has already paid. What i want is to refund the excess collected on 22.4.2019.