Address: | Mumbai City, Maharashtra, 400053 | Website: | Uber help |
I booked a cab on Monday using UberPass and fare shown to me was Rs.99 but at the end of the trip i was charged Rs.424 including 2*surge.
This is completely unethical and dishonest to show a different price at the time of booking and charging exorbitant at the end of the trip even though trip distance and location are same.
The worst is the standard response from Uber support after 3 days and 4 follow ups on above issue. No grievance cell, no way to escalate the issue and no way to call customer support.
BASICALLY YOU ARE ROBBED OF YOUR MONEY AND YOU CAN'T FIND WHO ROBBED YOU.
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