Uber India — charged twice for the toll

Address:

560100

This happens every time we take a route which has toll. The toll charge is sometimes added in the receipt. The driver refuse to pay the toll amount and we are forced to pay the toll by cash and uber also refuse to refund the amount citing the extra amount paid is customer's mistake. We are forced to pay toll twice and pay the toll amount even if we don't wish to take the flyover.