Uber India — Charged unfairly for a trip that did not happen at all - weird

Address:

Mumbai India

Hi Uber Associate,

on the 21st of December 2022, I was, at 18.58 hours India time, incorrectly charged INR 86.76 /- for a trip that did not happen.

I paid upfront after booking and was told I won't be charged if no car is available (and indeed it turned out no vehicle was available).

But the charge has not been reversed after 24 hours.

I have been billed for a trip that was never confirmed by Uber.

Please look into this and reverse the charge on card.
Call me if you need more details.

Thanks

Sudarshan

sudarshan.[protected]@gmail.com