Uber India — charges applied for not even taking ride

Address:	Mumbai City, Maharashtra
Website:	Uber.co.in

Hello sir,

I have been raising multiple complaints and constantly notified to uber support about this incidence but they straightaway closed it without any resolution.

I was charged 80% of fee for not even taking a ride. This was due to glitch in their system and they are not accepting it. The driver got away with the free ride and was not picking up my call after repeated attempts to cancel trip. He drove away without even attempt of calling me back

I have all the evidence to prove my point but the service uber opted for customers is not helping to go to the root and resolve it.

Please help to get this resolved.