| Address: | Uber India, One Horizon Center, Golf Course Road, Harizan Colony, DLF Phase 5, Sector 54, Gurugram - 122002 |
Dear Sir,
Please note the Details pertaining my complaint of cheating by Uber Company.
Date of Trip: 23.01.2023
Point of Pick Up: Domestic Arrival, Ahmedabad Airport
Drop Off Point: My Residence / Home.
Initial Fare Shown: Rs. 431. 00
Final Fare Shown: Rs. 531.00
Excess Amount charged: RS.100.00
Note: Display Board at Ahmedabad Aiprpot's Ola/Uber Parking lot clearly mentions that Fare charged by Ola/Uber is inclusive of Airport Parking charges.
It may be noted that company deliberately showed lower fare at the time of booking the cab. That is why I booked Uber Cab. When I reached home, the fare shown by Uber was Rs. 531.00. It is a case of blatant cheating by the company. Had it shown this fare of Rs. 531.00 at the time of booking, I would not have booked the Uber Cab. If I had known that Uber would resort to this type of cheap and dirty tactics then I would have taken the screenshot of Initial Fare of Rs.431.00.
I have complained to Uber also, it has not taken cognizance of my complaint. Due to my persistent follow up, now they are blatantly lying that initial fare shown to me was Rs.531.00. This is a total lie. This company is totally dishonest and dirty company.
My demand is simple, Uber should refund me the Rs.100.00 This is the excess amount which they have recovered from me at ASAP.
With Regards,
Bhujendrasinh Pardeshi
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