Uber India — complaint regarding the uber navigation system | |||
On 25th july'17, i took an uber share to east of kailash. The person i was sharing my cab with was already seated and was to be near the jawaharlal nehru stadium. I was picked up from kishangarh. So logically, although he was sitting before me, east of kailash comes before jnu so i should have been dropped before him on the way. The driver infact tried to communicate the same to the customer care as it did not make sense for him to go 6kms and come back 6kms but he was asked to 'follow the navigation only' by the customer care. Instead of wasting so much of my time i decided to get off at south ex and then book an ola which just cost me as much as an uber go in the first place. It took me 1 hour 45 mins from kishangarh to east of kailash that too when i took a cab when there is not much traffic. I would request you to please figure this out as this is going to refrain me from using an uber. Was this information helpful? | |||
Uber India customer support has been notified about the posted complaint. | |||
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