Uber India — dangerous incidents - chennai uber

Address:	Chennai, Tamil Nadu, 600020
Website:	uber.com

I had booked taxi to go to airport on 25/07 from home at 5 am. First got a message the taxi will arrive in 8 minutes. Then no response. Waited long and booked ola and reached airport (To board my 7 am flight). To my shock i get a message from uber that they charged rs.379.16 for a ride not taken. Much more shocking was that i did not take the ride and route was entirely different.
I want to file a criminal complaint against uber. They have not reversed the amount and apologised.
Also uber has now a nasty habit, you book a cab you will get a message that taxi will arrive in 2 minutes. When you call the driver, he will say that he is in midst of another trip, in opposite direction and will take atleast 15 minutes. If you cancel uber charges you.. This is again a fradulent approach.
User be aware and be careful, donot depend on uber for emergencies or airport.